Vinted Members Express Frustration Regarding Size Changes
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has revised its measurement guidelines for women's and children's clothes but did not contact all users about the change.
Social Media Backlash
Countless users and merchants have taken to social media claiming that product pages now present an altered size classification versus the original listing because of the remapping.
The company said the new system was more in line with similar services.
The platform has recommended to examine their items and manually change the size if necessary, resulting in member annoyance.
Measurement Approach Changes
Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.
Member Accounts
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, from Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.
Service Background
The service features exceeding 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification to its shipping options following member complaints.
